We want you to feel completely confident when trying LuminaSmooth. If for any reason you’re not happy with your first purchase, simply contact us within 30 days and we’ll issue a full refund — no questions asked.
Important Details
The 30-day guarantee applies only to first-time purchases.
It does not apply to:
-Free replacement items
-Empty or fully used bottles that haven’t been returned when requested
If your order is marked as delivered but you haven’t received it, please email us within 7 days of the delivery date.
We may offer a one-time replacement after investigating the issue, but we reserve the right to decline if tracking confirms successful delivery.
